Terms & Conditions – Take Your Guide
Effective Date: 01/09/2025
Welcome to Take Your Guide. By using our website and booking guided tours in Marrakech, you agree to the following terms and conditions. Please read them carefully.
General Information:
Website: takeyourguide.com
Services: Booking guided tours and related tourist services in Marrakech.
Eligibility: Users must be at least 18 years old to book tours.
- Booking and Payment
All bookings are confirmed once the payment is processed or agreed upon as “Pay at Meeting.”
Prices are displayed in USD and may vary.
Payment methods: Credit/Debit card, Pay at Meeting, or any other method provided on the site.
Take Your Guide reserves the right to cancel a booking in case of unavailability or exceptional circumstances.
- Cancellation and Refunds
You may cancel your booking at any time before the start of the tour.
If you cancel before the tour begins, you will receive a full refund of the amount paid.
Once the tour has started, cancellations or refunds are no longer possible.
Refunds, if applicable, will be processed within 5–7 business days back to your original payment method.
- User Responsibilities
Users agree to provide accurate and complete information when booking.
Users must respect the guide, other participants, and local laws during tours.
Take Your Guide is not responsible for personal belongings lost or damaged during tours.
- Limitation of Liability
Take Your Guide provides services in good faith and with reasonable care.
We are not liable for any indirect, incidental, or consequential damages arising from the use of our services or website.
- Intellectual Property
All content on this website, including text, images, and logos, is the property of Take Your Guide.
Users may not reproduce, distribute, or use any content without prior written permission.
- Privacy
We respect your privacy. Please refer to our Privacy Policy for details on how we collect and use your information.
- Changes to Terms
Take Your Guide may update these terms at any time.
Changes will be posted on this page with an updated effective date.
- Contact
For any questions regarding these Terms & Conditions, contact us at: [email protected]